Building or participating in a digital health ecosystem can help people who pay for medical care get the most out of healthcare. It turns out that some of the new digital offerings offer experiences that meet the expectations of today's consumers. Health payers can also use new technologies to automate many steps. These ecosystems cover a wide range of consumer services by creating a network of digital service providers. They work on technology operating systems that act as the backbone of digital communication between providers, physicians, payers, patients, and other health care players. Ultimately, the goal of any ecosystem is to improve health care outcomes .
Health costs in digital health
Changes in the healthcare sector have long been constant, but have accelerated in recent years. Consumer expectations are growing, which is itself a result of progress in other industries. Companies can use their relationships with payers to better evaluate their digital solutions. Using items like this will require stakeholders to properly inform and satisfy consumers about their plans, especially in areas where costs are at stake. If all participants are present in digital health ecosystems Be able to access longitudinal data from payers, service providers, social networks, fitness machines, and food programs; be able to create creative solutions for individuals and groups at a lower cost. Prices and costs have been rising over time, but more advanced medical services are available on a regular basis. Taken together, these stimuli disrupt the healthcare market, which essentially needs to build new capacity for effective competition. Startups active in this technology offer new products and services that are designed to meet the challenges of traditional industry, thereby separating prices and reducing prices for payers .
New ecosystems and opportunities in digital health
In recent years, both health care stakeholders and companies in other industries have recognized the potential benefits of digital health programs. Most payers now offer a wide range of consumer programs and other healthcare services. In these new systems, providers plan and execute requests and suggestions. In addition, pharmaceutical companies are experimenting beyond pills (including biological and genomic products) . Technology startups are offering new digital health solutions, and high-tech giants are expanding a wide range of health applications. When these technologies come together, they can serve as the basis for digital health ecosystems that benefit all people involved. More importantly, the emergence of new services allows different departments to communicate regularly with their customers throughout their treatment. To achieve these and other potential benefits, each set in the ecosystem must identify and ultimately overcome the issues that could prevent the system from being accepted by the consumer .
Benefits of publishing medical information in digital health
Dissemination of medical information of the digital health ecosystem brain Is. Therefore, it is very important for each ecosystem to emphasize comprehensive information monitoring. Data privacy is important not only because of the law, but also because it allows consumers to have access to their medical information and who can access how much of their personal information over a period of time. Have control over. Only by providing this level of control can sufficient trust be built among consumers. Digital health ecosystems can well contribute to the value of health care. For example, regular communication between a patient, service provider and payer can promote care integration and optimize health monitoring, thus reducing the risk of medical errors and increasing the use of preventive care. And improve overall health care. Ecosystems Digital health can also improve administrative efficiency by reducing overhead costs and getting things done in less time. More integrated data sharing between the parties can increase the quality and availability of information. The basis for the use of these automation technologies is a significant reduction in the need for manual processing. Finally, digital health ecosystems can enhance health services to help stakeholders by using prior information, including a more complete understanding of consumer needs and preferences .
The relationship between business and digital health ecosystems
To be successful in the digital health sector, the ecosystem program must be based on sound business, information and information technology. Commercial capabilities are very important to provide new services to consumers. By creating these capabilities as well as creating independent digital service channels, innovative services can be provided to consumers in this way. Providing services such as easy and integrated login payment systems to personal treatment options. Business capabilities should enable traditional health care providers to work with new healthcare providers and payers. Integrated integration of treatment information as well as the integration of new systems with traditional collections helps to better communicate between consumers and service providers, improves the results of advanced analysis, increases the level of counseling provided to patients And in one sentence, the results of health care are improved. Spending money on systems automation, such as combining data with automated office processes, can optimize registrations and payments. Experience shows that these approaches save administrative costs of up to 20% to 40%. Of course, the actual savings depend on the nature of the automatic operation and the amount of technology used Experience shows that these approaches save administrative costs of up to 20% to 40%. Of course, the actual savings depend on the nature of the automatic operation and the amount of technology used Experience shows that these approaches save administrative costs of up to 20% to 40%. Of course, the actual savings depend on the nature of the automatic operation and the amount of technology used.
Requirements for building new systems in digital health
Digital access points, from portals to messaging and voice interfaces, are critical to personal access to information and services to consumers. A consumer-centric design approach should be used to ensure that consumers use experiences tailored to individual needs. Properly designed digital access points provide a coherent framework in which dedicated and integrated services can be provided. One of the problems is the problem of independent digital services In the experience of using this system, it is unlikely that the wide range of options that consumers need can be covered. Optimizing this requires the integration of conversations, messages, video conferencing, or more. Another issue is that despite the relative convenience of the customer system in the field of service providers there are complexities. Another challenge of this technology is the management of shared information and privacy. This barrier requires a large-scale database capable of storing and exchanging large amounts of information. This is also to ensure that data and copies are not tampered with and that the information in the system is confidential. Certainly a new level of automation for processing large volumes of data and addressing the complexities of digital health ecosystems Will be needed. In these ecosystems, a wide range of large-scale automation tools can be used, from the robotic process to natural language processing .
Roles and Tasks in Digital Health
While all payers can potentially benefit from participating in a digital health ecosystem, depending on the current market, each of them plays a different role, with these activities themselves in a chain, some of which Are less attractive to consumers such as providers and pharmaceutical companies. Ecosystems generally tend to be dynamic, but small ecosystems are not very efficient, so there are few who succeed in the long run. In health care, localization forces, including laws and regulations, language barriers, and affiliation with local care centers, are commonly enforced. Thus, while size is still a winning factor, ecosystem dynamics are more complex than in other healthcare industries. In this regard, it is difficult to predict how successful an ecosystem will be in health care, and in some cases depends on the characteristics of the individual market and the extent to which it is protected by localization forces. Payers can form a consortium of like-minded and uncompetitive people to bring scale to an ecosystem. This approach can increase the motivation of digital healthcare service partners to participate in a reciprocal platform and provide innovative solutions for consumers. Applicants usually form structures to decide on various items such as entry and exit criteria, voting rights, capital and other financial considerations..
The gap between designing new systems in digital health and implementation
Implementing an ecosystem according to pre-determined plans has always posed challenges. The first is that payers should avoid creating a complex, decentralized solution and take a focused, pragmatic, and realistic approach instead of fantasizing. One tool that can help payers avoid this problem is collecting consumer feedback in the early stages so that they can continuously clean up the ecosystem. The success of an ecosystem largely depends on having a solid, scalable and flexible IT foundation, an integrated data vision, a strong business network and refined data security concepts. The absence of any of these can jeopardize the success of the ecosystem. Creating a successful ecosystem does not only depend on choosing the best technologies and partners, but also requires a change of mindset, a willingness to work with a wide range of partners and an awareness that not all services need to be produced and upgraded within the ecosystem itself. One of the most valuable resources in healthcare is data. They provide payers with more opportunities to use as the core of health care. With all the problems and all the benefits of a digital health ecosystem, these ecosystems should be a key part of future strategies..