When using any technology in the field of health care, there are issues, and "telemedicine" is not an exception in this regard. There are a number of issues that organizations should consider when developing or using this technology. as follows:

    Confidentiality and security:

Although remote access to medical information is one of the benefits of remote medical records and for the benefit of the medical community, however, the confidentiality and security of the patient's sensitive information may be compromised.



    Responsibility and commitment:

In the traditional way, the responsibility in the field of medical records is divided between the referring physician or organization and the consulted physician or institution. Due to the fact that new roles such as sender and technical staff have been added in telemedicine, the legal responsibility of telemedicine documents should be clearly determined.



    Permission and credit:

Due to the different laws in different places, regarding having permission to operate, the relevant authorities should specify the persons who are licensed to operate in the field of remote medicine and authorized to register remote medical documents.



    Rules :

In the current situation, the laws are different in different places and uniform and comprehensive laws should be formulated in this regard to meet the legal requirements of remote medical documents.



    Fraud:

Considering that the provision of remote medical services as well as ensuring the correctness and accuracy of the information sent depends on the sending center. This issue increases the potential possibility of fraud or mistakes in providing information.



    Pay:

Considering that, on the one hand, a number of insurance organizations and payers have not accepted the cost of telemedicine, and on the other hand, with the increasing development of this way of providing care, it seems necessary to clarify the issues related to payments in this regard. arrive



    Technology :

Despite the rapid advances in technology, there are a number of problems in the field of information transmission, such as sound clarity and good image quality.